Last updated 8 September 2021
PRIVACY POLICY TRIPLE EIGHT RACE ENGINEERING PTY LTD
Triple Eight Race Engineering Pty Ltd ACN 105 906 518 (‘Triple Eight’) recognises the importance of protecting an individual’s privacy and is committed to complying with applicable privacy legislation which regulates the handling of personal information. We appreciate that individuals are concerned about the security of their personal information and we are committed to protecting any personal information we hold.
Personal information is information or an opinion about an individual, whether recorded in a material form or not, who is reasonably identifiable from that information.
In accordance with the 13 Australian Privacy Principles (‘APPs’) set out in the Privacy Act 1988 (Cth) (‘Privacy Act’), this Privacy Policy details how Triple Eight will manage and protect personal information, including information that Triple Eight collects and uses for the purpose of providing better customer service by striving to meet out customers’ needs and expectations about our goods and services.
This Privacy Policy generally does not apply in relation to current or former Triple Eight employees.
Triple Eight may amend this Privacy Policy at any time. The updated version will be available by following the ‘Privacy Policy’ link on Triple Eight’s website homepage, as it may be branded and rebranded from time to time. Triple Eight may highlight changes to this Privacy Policy on its homepage, but you should check the Privacy Policy regularly for changes.
COLLECTING PERSONAL INFORMATION
Triple Eight will be fair and open about the way we collect information about you and what we intend to do with the information.
Triple Eight may collect and hold personal information about you, such as your name, address, telephone number, driver’s license, date of birth, change of address and telephone information and any other information you may voluntarily provide to us.
Triple Eight collects most personal information and credit card details directly from you, the websites operated by Triple Eight, Triple Eight’s customer assistance service and via mail, email and telephone enquiries. Third parties, such as Triple Eight’s merchandise provider, may also share information with us. We may also collect your personal information if you purchase a membership, enter a competition or promotion we run (either directly or through a marketing agent), or through a recruitment or employment agency.
USING PERSONAL INFORMATION
Triple Eight only collects, holds and handles information about you that is reasonably necessary for us to perform the services you request from us, that is otherwise reasonably necessary for our business activities or if required by Australian law or court or tribunal order.
We may use personal information we collect about you for a number of purposes including:
Generally, we may use your personal information for the purposes for which we collected it and for related purposes which would be reasonably expected by you.
If you do not provide your personal information, Triple Eight is less able to perform the above functions.
DISCLOSING PERSONAL INFORMATION
Triple Eight may need to disclose personal information outside of the jurisdiction from which it was collected. When we disclose your personal information overseas, Triple Eight is generally required to take reasonable measures to ensure that your information is held, managed and accessed in accordance with the standards that apply in Australia. In relation to health information about individuals, we will generally only disclose the information outside of the state or territory where we collected it if we reasonably believe that the recipient of the information is subject to a law, binding scheme or contract which upholds principles for fair handling of the information that are substantially similar to the principles that apply in the state or territory of collection.
We may disclose personal information we collect about you for different purposes, including:
Triple Eight may disclose personal information to such entities located in the following countries/regions:
We will not sell, rent or trade your information to or with any other organization.
CONSENT
We may require your consent to use and/or disclose your personal information if we need to use your personal information for a purpose that is not related to the purpose for which is was collected.
If you do not consent to Triple Eight collecting, using and/or disclosing your personal information, this may affect Triple Eight’s ability to deliver and improve its products and services.
MARKETING AND PRIVACY
Triple Eight sends marketing materials to its customers and other people who have provided Triple Eight with personal information from time to time about products and services offered by Triple Eight and its affiliates and agents.
If you do not wish to receive marketing materials from Triple Eight or its affiliates or agents, please complete the opt-out provision on the marketing information sent to you and return it to Triple Eight or Triple Eight’s affiliate or agent as applicable (or contact Triple Eight on 07 3635 7000 or info@tripleeight.com.au). Triple Eight will note your request and respect your wish not to receive any marketing materials.
If you choose not to receive any marketing materials from Triple Eight, you may miss out on a product, service or opportunity.
COOKIES
We use cookies and track IP addresses via our websites so that we can improve our services provided by our website and enhance your user experience.
Cookies are pieces of information a website can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our websites more user-friendly, to give you a better experience when you return to a website and to target any advertising to you that we think you may be interested in. Most web browsers automatically accept cookies. Cookies can be disabled or purged from your browser if you so choose. You can find information specific to your browser under the “help” or “settings” menus. We cannot guarantee the proper function of our websites if you choose to disable cookies.
PROTECTING PERSONAL INFORMATION
Triple Eight will keep your personal information secure by taking reasonable steps to protect it from misuse, loss and unauthorised access, modification and disclosure.
Triple Eight stores personal information in transmission logs and archive systems for a period Triple Eight considers reasonable depending on the primary purpose for which that information was collected. Only properly authorised people who have a need to access personal information to perform their job will be able to see or use that information. The physical and electronic systems at Triple Eight comply with the guidelines of the Information Commissioner.
Personal information will be de-identified or destroyed when it is no longer required such that it cannot be re-identified at a later date. The de-identification and destruction process will be in accordance with the guidelines of the Information Commissioner.
Triple Eight will take reasonable steps to keep any personal information we hold about you secure. However, except to the extent that liability cannot be excluded due to the operation of statute, we exclude all liability (including negligence) for the consequences of any unauthorised access to, disclosure of, misuse of or loss or corruption of your personal information. Nothing in this Privacy Policy restricts, excludes or purports to restrict, exclude or modify any statutory rights under any applicable law including the Privacy Act or the Competition and Consumer Act 2010 (Cth). Please notify us immediately if you become aware of any breach of security.
ACCESSING AND REQUESTING CORRECTION OF PERSONAL INFORMATION
We will strive to ensure that information about you is accurate when we collect or use it. Subject to some exception under privacy legislation, we will let you see the information we hold about you should you request and correct it if it is inaccurate, incomplete or out of date. If we do not grant you access to your personal information, we will endeavour to tell you why.
If you wish to obtain access to and/or correct your personal information held by Triple Eight, please contact Triple Eight on 07 3635 7000 or email us at info@tripleeight.com.au.
Triple Eight will provide written acknowledgement of receiving your request for access within seven days of receipt. Unless we do not agree to your request for access to personal information, in most cases Triple Eight will provide you with access within 30 days of receipt of your request. If you request corrections to your personal information and Triple Eight agrees with your request, these changes will be made as soon as practicable. If Triple Eight does not agree to your request for correction, we will notify you of the reasons and will note your request on the records it holds about you. If you remain dissatisfied, you may also complain to the Information Commissioner at www.oaic.gov.au.
RESOLVING YOUR CONCERNS
If you have a complaint regarding Triple Eight’s management of your personal information, please prepare your complaint in writing and email it to us at info@tripleeight.com.au.
Triple Eight will provide written acknowledgement of your complaint within seven days of receipt. We will investigate and advise you of the steps we have taken to resolve your complaint within 30 days of your complaint.
PRIVACY AND TRIPLE EIGHT EMPLOYEES
Due to the “employee record exemption” in the Privacy Act, Triple Eight is generally not required to comply with the Australian Privacy Principles in relation to personal information held in its employment records concerning current or former employees of Triple Eight. Therefore, this Privacy Policy does not generally apply in relation to current or former employees of Triple Eight.
However, Triple Eight recognizes that employee records should nevertheless be handled carefully and Triple Eight will comply with any obligations that may apply to employee personal information under other applicable laws.
Triple Eight may disclose personal information held in its employment records for different purposes including to our related companies and to service providers (such as IT service providers and payroll service providers) so that they can provide the services that Triple Eight has contracted them to perform.
Triple Eight employees may seek to access, update or correct the personal information which Triple Eight holds about them, by contacting our Human Resources Manager. Such requests will be assessed on a case-by-case basis.
The employee record exemption does not apply (and this Privacy Policy does apply) to:
This Privacy Policy also applies to health information collected by Triple Eight about any individual, including Triple Eight employees. For example, Triple Eight may hold information about a disability that affects the activities an individual can perform in his/her employment, or about an individual who is injured on Triple Eight premises.
FURTHER ENQUIRIES
If you have any questions about this Privacy Policy or our privacy practices, you can contact us on 07 3635 7000 or info@tripleeight.com.au.
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